This training is designed to provide participant a problem-solving methodology for product or process improvement in both manufacturing and service environment.
8D is a problem-solving methodology for product or process improvement in both manufacturing and service environment. It is structured into eight disciplines, emphasizing team synergy.
Each discipline is supported by a checklist of assessment questions, such as “what is wrong with what”, “what, when, where, how much” Learn this approach systematically, discipline by discipline using multiple selective of tools categorized by each discipline to help participants approach and solve the real scenario.
The output of an 8D process is an 8D report. Therefore, it is also being used as a communication format to report an investigation into the incidence. 8D also allows proper documentation of the problem solving process for future guidance & reference.
By the end of the training, participants would be able to:
- Use of 8D format
- Practicing the methodology & applicable tools in classroom
- Use the software during classroom exercises
- Immediate work-out on one quality incidence
1 day (9.00am to 5.00pm) or duration proposed at quotation.
Training session includes classroom lecture, exercises, group work and discussion.
Managers, engineers, supervisors, technicians or team leader who involve actively in problem solving, trouble shooting, customer complaint, reject, defect handling, among others.
Introduction: What is 8D & Origin of 8D
Structured of A Problem
8D Flow, Tools and Deliverables
D0 – Recognize the Symptom
D1 – Establish the Team
D2 – Problem Description
D3 – Containment Plan
D4 – Determining Root Cause Analysis
D5 – Select & Verify Corrective Actions (CA)
D6 – Implement & Validate CA
D7 – Prevent Recurrence
D8 – Congratulate Your Team
Work-out on real case incidence and typical industry approach.
Hands on exercise to Free-Trial version of latest SigmaXL or Minitab.
Certificate of Attendance will be issued to participants who fully participated the training and satisfied the attendance requirements.
Why Engage aNTS / Peplow-Warren?
Peplow-Warren Consultant Team is formed by a group of experienced sector expert, certification auditors, consultants and industry practitioners. They actively involve in international standard and specifications development by acting as active ISO and MOSTI Technical Committee Member. They carry a common mission: they are willing to share their good knowledge with current industry practitioners. Call us today for more detail. We are obliged to work together and grow your business.