Quality Performance Improvement
Training Synopsis
This training is designed to provide participant relevant skills and knowledge to assess and report the level of conformity and level of effectiveness implementation of a quality management system (QMS) based on ISO 9001:2015.
Introduction
Learning Objective
Duration
Methodology
Target Participants
Course Outline
Training Certificate
Why Us?
Introduction
Management System improvement partially depends on effective internal audit. This training is designed to provide participant relevant skills and knowledge to assess and report the level of conformity and level of effectiveness implementation of a quality management system (QMS) based on ISO 9001:2015. This is a highly interactive training program. You are required to roll the sleeves and put your hands on to exercise throughout the training so that the knowledge can carved into your mind with good application of Risk Based Thinking, PDCA and process approach concept.
Learning Objective
By the end of the training, participants would be able to:
- Describe the responsibilities of an internal auditor
- Plan and prepare for an internal audit with risk based thinking, gather audit evidence, interview and sampling of documents and records
- Write factual audit reports that help to improve the effectiveness of the management system
- Suggest ways in which the effectiveness of corrective action might be verified
Duration
2 days (9.00am to 5.00pm) or duration proposed at quotation.
Methodology
Training session includes classroom lecture, exercises, group work and discussion.
Target Participants
QA Director, Manager, QMR, Engineer, those involve development and implementation of QMS.
Course Outline
- Management system overview – ISO 9001 QMS & risk based thinking
- Introduction to Internal Audit – Definition, Audit guideline ISO 19011:2018, Purpose, Terms & definitions, Types of audit, Principles of auditing, Audit process
- Audit planning & preparation –Audit scheduling, Auditor selection, Establish audit plan, Preparing audit checklist, Notify auditor/auditee
- Audit performance and technique – Opening meeting, Audit approach, Audit problem, Audit Notes
- Audit reporting & follow-up – Audit review meeting, Write audit findings, Closing meeting, Follow-up
- Auditing tips
- Workshop/Exercises – Preparing audit checklist, ‘Live’ audit, Classifying and presentation of findings, Preparing nonconformity reports & Audit Case Studies
- Questions & answers
Training Certificate
Certificate of Attendance will be issued to participants who fully participated the training and satisfied the attendance requirements.
Why Engage aNTS / Peplow-Warren?
Peplow-Warren Consultant Team is formed by a group of experienced sector expert, certification auditors, consultants and industry practitioners. They actively involve in international standard and specifications development by acting as active ISO and MOSTI Technical Committee Member. They carry a common mission: they are willing to share their good knowledge with current industry practitioners. Call us today for more detail. We are obliged to work together and grow your business.
Investment
Contact our Customer Care Hotline 012-713 3356 / 011-2128 4750 or email to ntsask@gmail.com / sales@peplow-warren.com for your best solution and offer.